Q&A: Carl-Peter Foster, MD & CEO, Tata Motors
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Q&A: Carl-Peter Foster, MD & CEO, Tata Motors
'We have to work on delivering excellent quality'
By : Business Standard | Published : August 23, 2010
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Soon after Carl-Peter Foster, former head of General Motors Europe, joined the 65-year-old Tata Motors, he asked for 100 days to come to grips with his job. He appeared to have gathered much more, as was evident from his body language in his first exhaustive interaction with the Indian media after being appointed as managing director and chief executive officer six months ago. He believes it has got what is needed to become a global automotive player. Edited excerpts:

It has been six months since you joined. What do you like to do differently?
It is our plan to take JLR (Jaguar Land Rover) forward. First thing at JLR we focused on was product plan. Our first job was to see what should be the future product portfolio. Next is how we can improve sales and marketing. We are brining new people in. We have to work on delivering excellent quality.

 

How do you see the joint venture with Fiat?
We see the association with Fiat as an important JV (joint venture). We see it as a great addition to our own brand. It is a good proposition for our dealer to do additional business. We want to make it a success. Yes, we are not satisfied exactly where we are right now in terms of volume, but we are taking a very strong stance and will improve that business.

Are there more opportunities with Fiat?
Yes, for example, we have to think with Fiat on what can we do to perhaps have more Fiat products in India. This is just one of the options - increase the product range and get more coverage. We are currently taking up the Tata dealership which could take up the Fiat brand of vehicles. There is more we can do in India.

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  Posted by jaideep at 23rd December,2010
i have TATA indigo XL (Petrol) from TATA motors, Hyderabad & have very bad experience, Purchased in 2007, 1 1. Outside foul smell will come in , even after switching off the AC 2. Poor Pick up 3. Power window need change every 8-14 months ( each cost- Rs 4000) 4.Poor quality of interior plastics 5. Poor response from the dealer 6. Service centres not located in the city interior & one has to drive 15 kms for service centre in a city like hyderabad. Regds jaideep Hyderabad 5.
  Posted by Dr.LALIT RAJ PARASHAR at 30th October,2010
TATA BECAUSE I PERSONALLY HAD VERY BAD EXPIRENCE I BOUGHT TATA INDICA VISTA QUDRAJET AND ENGINE CEASED AFTER 30000 KMS THIS TYPE OF PROBLEM I HAVE NEVER HEARD FROM ANYONE WHO HAS BOUGHT CAR FROM HONDA,HUNDIA TOYOTA.... BUT WHEN I SAW THAT THIS PROBLEM IS NOT ONLY IN MY CAR MANY PEOPLE ARE FACING THE SAME PROBLEM WHO HAVING TATA CAR AND MY CAR IS WITH TATA MOTOR SERVICE CENTER FOR LAST 45 DAYS AND I DONT HOW MUCH TIME IT WILL TAKE REPAIR IT THIS WILL MY LAST TATA CAR AFTER I WILL NOT BUY A TATA CAR AGAIN WOULD NEVER ADVISE ANYONE TO BUY A TATA BECAUSE I DONT WANT ANYONE TO FACE SAME PROBLEM AS I AM FACING
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