Audi India has opened doors to its 7th Technical Service Centre in the Asia Pacific region in Mumbai. Housing state-of-the-art workshop and also a training facility, the centre will adhere to strict Audi AG standards. The analysis section has sophisticated equipments for diagnosing and analyzing product issues, alongside three climate control work bays. With a large product range including luxury saloons, SUVs and performance sports cars, Audi is seriously committing to its customers in providing them quality after sales services thus enriching their ownership experience.
At the inauguration ceremony, Ulli Seyfferth, Head of Technical Service: Entire Vehicle, AUDI AG, stated “The Audi Technical Service Centre in India will enable us to obtain deeper insight into usage patterns of our cars and other local peculiarities as well as customer preferences in India. These learnings are equally important for us to adapt our products to suit the market requirements. The Audi Technical Service Centre will support technicians and service advisors from across the dealerships in India, as well as continuously cultivate their competence level to execute quality jobs and delight our customers”.
Also present at the event, Joe King, Head, Audi India expressed, his joy “Customer delight has been our focus and our Customer Centric strategy has been instrumental in our success in the Indian market. Customers are serviced for life when they buy an Audi. Audi Technical Service Centre is a step in that direction”.
Source : CarDekho